Get a Proper Psychiatric Evaluation — Not Just a Prescription

Online Psychiatry Appointments

See A Specialist From Your Smartphone

Welcome to Different Mental Health Program — where accurate diagnosis comes first, not last. Most mental health treatment begins with medication prescribed by primary care — a model that often leaves people feeling only a little better or stuck in trial-and-error. At Different MHP, we begin with a comprehensive psychiatric evaluation conducted by licensed specialists using evidence-based tools and advanced testing. When the root cause is identified, treatment becomes more targeted, more predictable, and more likely to lead to genuine improvement and remission. Our telepsychiatry services bring expert care to your phone, tablet, or computer, making high-quality mental health treatment accessible from anywhere.

North Carolina mental health
Charlotte counseling mental health

When Therapy and Primary Care Aren’t Enough

If you’ve been in therapy for months or years and still don’t feel better — or if your medications came from a primary care visit that lasted ten minutes — you are not broken. You may simply be under-evaluated.

Most mental health conditions overlap. Anxiety can look like ADHD. Trauma can look like bipolar disorder. Depression can hide behind burnout. Without proper diagnostic differentiation, treatment becomes guesswork — and guesswork rarely leads to remission.

At Different Mental Health Program, we start with a true psychiatric evaluation, not assumptions. Our licensed providers use evidence-based assessments and advanced testing options to identify what is actually driving your symptoms. When the root cause is clear, treatment becomes targeted, predictable, and effective.

We Treat the Person by Treating the Cause

At Different Mental Health Program, “whole-person care” does not mean surface-level wellness advice or generic lifestyle coaching. It means understanding how biology, brain chemistry, life history, sleep, stress, and environment interact — and identifying which of those factors are actually driving your symptoms.

Modern psychiatry is evolving rapidly, yet much of clinical practice still lags behind the science. Research shows that it can take well over a decade for new evidence to reach everyday patient care. That delay leaves many people stuck in outdated treatment models, trial-and-error prescribing, and incomplete evaluations.

We exist to close that gap.

Our providers use current, evidence-based approaches and advanced assessment options to ensure that your care reflects what is known now — not what was standard years ago. This allows us to move faster, diagnose more accurately, and build treatment plans based on data and clinical insight rather than assumption.

The goal is not just improvement. The goal is clarity, stability, and meaningful remission.

A woman on a tablet smiling as she works.

Why This Matters for Your Outcome

When treatment is based on a complete understanding of the individual — not just a symptom list — results change. Medication becomes more predictable. Therapy becomes more effective. Progress becomes measurable. Instead of cycling through options hoping something sticks, you move forward with a plan that actually fits.

This is the difference between managing symptoms and addressing the source.

See If Different Is the Right Fit for You

If you’re ready for more than surface-level treatment and trial-and-error care, Different Mental Health Program may be the right next step. We provide comprehensive psychiatric evaluations, evidence-based treatment, and personalized care plans designed around how your brain actually works — not generic protocols.

Our board-certified psychiatric providers take the time to understand your full clinical picture, including symptom history, prior treatment response, and contributing biological or environmental factors. This allows us to build treatment plans that are precise, intentional, and tailored to your individual needs.

All care is delivered through secure telepsychiatry, so you can meet with your provider from home without sacrificing quality, depth, or continuity of care.

If you’re looking for clarity, accurate diagnosis, and a treatment plan that finally makes sense, you’re in the right place.

A man considering elements that could be addressed for better mental health.

Mental health conditions treated with Habit Formation

Conditions that Different MHP clinicians can treat:

Testimonials from Real Clients

Traditionally, psychiatry has always been about treating “from the shoulders up.” However, evidence points to the need to consider the whole person and the whole body to achieve optimal outcomes.
Different Mental Health Program rests on a foundation of integrative mental health, and we have the testimonials to prove it. Our clients rave about the results they’ve seen through our tailored treatment plans that target lifestyle changes and holistic wellness.

I was fearful of being judged about my ADHD, Desiree really listened and found a solution for my attention with medication and through our talks, I've learned how to better manage my symptoms and found that my neurodivergent brain gives me a lot of strengths.

Jessica R.
Jessica R. USA

I tried so many medications with bad side effects, I gave up for awhile trying to get help. Different MHP offered me testing and helped me figure out a plan that worked for my body. I now have a mix of meds, supplements and a new activity plan that actually works for my anxiety.

happy patient
Alisa G. USA

Big thanks to Desiree my provider. I had tried different medications for depression, but could not stick with much because of side effects and never seemed to feel better. I am starting to get my life back now, we found the right medication that worked much faster than the other meds I tried and I am even losing weight. I am happy to say I am now looking for a job again and getting back to my life.

Carolyn Whitcomb
Carolyn Whitcomb USA

I was fearful of being judged about my ADHD, Desiree really listened and found a solution for my attention with medication and through our talks, I've learned how to better manage my symptoms and found that my neurodivergent brain gives me a lot of strengths.

Exercise
Terrence C. USA

I tried so many medications with bad side effects, I gave up for awhile trying to get help. Different MHP offered me testing and helped me figure out a plan that worked for my body. I now have a mix of meds, supplements and a new activity plan that actually works for my anxiety.

Janet C.
Janet C. USA
A woman in a fitness class for improved mental health.

Precise Treatment Based on Biology and your Specific Needs

Traditional treatments might work for some, but they don’t work for many.

With depression, addressing the root cause is key – yet finding the right treatment remains a challenge. While medications are beneficial, cultivating new habits rooted in neuroplasticity (and recognizing your own unique biology) is essential.

Different Mental Health offers personalized, expert care through convenient online counseling appointments, making breakthrough treatment accessible from anywhere. We understand that effective recovery is not achieved through a generic formula; it demands a nuanced approach that addresses your specific emotional and biological needs.

Our online psychiatry appointments are structured to integrate seamlessly with the philosophy of neuroplasticity. We guide you in developing new, positive cognitive and behavioral habits, literally helping to rewire the brain’s pathways away from depressive patterns. Our licensed therapists specialize in working with clients to identify their unique biological stressors and emotional triggers that contribute to their depression. This ensures the therapeutic techniques applied are 100% relevant to your life, leading to sustainable change.

Choosing online counseling means prioritizing your privacy, comfort, and consistency—all vital factors when working to cultivate these new habits. Try a remote session and find a supportive, confidential space where you can engage in deep therapeutic work without the added stress of travel, allowing you to focus completely on your healing and momentum toward a better future.

With this process, Different helps:

rewire brain

Rewire the Neurons in your Brain

healing

Expedite the Healing Process

Remission Rates

Raise Remission Rates

habits

Create Lasting New Habits

Different Mental Health Comparison Chart

*In specific situations, testing may need an in-person lab visit incurring extra costs based on insurance or cash rates.
Features Different MHP White Logo Traditional Practice

Therapy & Medication in 1 Visit

Free Health Webinars and
E-Learning Programs

FDA Cleared ADHD Evaluations

Access to additional in depth testing at home *

Evaluations for rapid acting FDA approved depression treatments

Follow Appointments


30 Minutes


15 Minutes

Monthly Cost Without Insurance


$300 for first visit and $150 for follow up visits.


Up To $1,200 / Month

FAQs

“At Different MHP, We Treat the Whole Person—Physical, Emotional, and Relational Health,” says Desiree Matthews, Founder. “Our Integrative Psychiatry Practice Offers a Refreshing Alternative to Traditional Healthcare.”

Where is Different MHP available?

Different MHP is currently available to individuals who reside in North Carolina, Florida, Connecticut, Utah, Virginia, and Maryland and Delaware. 

Please note: We are only able to treat clients with a current address in one of the six licensed states listed above. If your permanent residence is outside of these states, we are unable to provide care at this time. In addition, you must be located in the state at the time of your telehealth visit.  

How much does it cost to receive care at Different MHP?

At Different MHP, we believe mental health care should be both accessible and transparent. 

We are in-network with most major insurance plans, and the average copay for an office visit is typically around $20. Before every visit, we provide a Good Faith Estimate so you know what to expect—no surprise bills. 

Your exact cost may vary based on your individual insurance plan, including your deductible, copay, or coinsurance. 

We also offer self-pay options: 

  • New patient evaluation: $300 
  • Follow-up visits: $150 
Do you take health insurance?

We are currently in network with Ambetter, BCBS, Aetna, Medcost, United Health Care and Cigna, Employee’s Network.  Accepting Medicaid/ Medicare plans projected late 2025. We are unable to provide services for self pay patients covered under state Medicaid or any Medicare plans at this time.

What if I cannot afford my medication?

We understand that the cost of medication can be a barrier, and at Different MHP, we’re committed to making treatment as affordable and accessible as possible. 

Your provider may offer a co-pay card or recommend a drug discount card to help lower costs. Our team is also knowledgeable about patient assistance programs and can help you apply for free or low-cost medication support when eligible. 

If you’re having trouble affording or accessing your prescriptions, don’t hesitate to reach out through the patient portal—we’re here to help. 

What should I expect out of my first appointment?

Your first visit will last about 60 minutes with one of our board-certified psychiatric nurse practitioners. This initial session is a chance for us to understand how you’re feeling, explore how we can help, and identify your goals for treatment and wellness. Don’t worry if you’re unsure where to start—we’ll guide you through the process. 

During the appointment, your provider will: 

  • Review your symptoms, history, and current concerns 
  • Discuss potential diagnoses 
  • Collaborate with you on a personalized treatment plan 
  • Talk through treatment options, including medications, therapy, nutrition, and physical activity 
  • Order lab tests (blood, urine, or saliva) or diagnostic testing, such as ADHD assessments, if appropriate 

You’ll also schedule a follow-up appointment in 2–4 weeks, based on your individual needs. 

QBCheck (FDA Authorized ADHD Testing)

QBCheck (FDA Authorized ADHD Testing) – $250 (self pay option only). 

The cost of medication and lab work may vary depending on your insurance coverage or self-pay rates at the pharmacy or lab. 

If you have any questions about your insurance coverage or payment options, our team is happy to assist. 

How will I get my prescriptions?

If your provider determines that medication is appropriate during your visit, prescriptions are sent electronically during or immediately after your appointment—no paper prescriptions needed. 

You’re free to choose any pharmacy you prefer, including local options or mail-order services like Amazon Pharmacy. 

Do you offer testing for ADHD?

Yes! Different MHP offers comprehensive ADHD testing for both children and adults. 

The process includes: 

  • A 60-minute psychiatric evaluation with a board-certified provider 
  • A 20-minute FDA-authorized ADHD test called QBCheck, completed remotely from home using a laptop or desktop with a webcam 

The QBCheck can be done on the same day as your evaluation or on a separate day, depending on what works best for you at a time of your choosing.  

This combination of clinical evaluation and objective testing helps us provide accurate diagnosis and personalized treatment recommendations. 

What is unique about the counseling approach at Different MHP?

Our therapeutic approach is truly unique because it deeply integrates professional counseling with the concept of neuroplasticity. We move beyond merely treating visible symptoms; instead, we actively guide clients in developing powerful new, positive behavioral habits. This process helps literally rewire the brain’s responses, allowing us to effectively address underlying biological and emotional triggers to create profound, lasting, and sustainable change.

Are online counseling appointments as effective as in-person therapy?

Yes. For many individuals, online counseling appointments are just as effective as in-person therapy. Our remote sessions provide the necessary privacy, confidentiality, and consistency needed for deep therapeutic work, allowing you to access expert care without the stress of travel.

How do you personalize the treatment for depression?

We personalize treatment by focusing on your unique biology and emotional needs. Our expert therapists identify specific triggers and stressors contributing to your depression, ensuring the therapeutic techniques applied are relevant, evidence-based, and designed to help you cultivate new, healthier cognitive and behavioral habits, maximizing your path to recovery.

Do I need a referral to book an online counseling appointment?

While some insurance plans may require a referral, you can typically contact Different MHP directly to book your initial online counseling appointment. We encourage you to reach out to our team to discuss your needs and verify your coverage options.